Clinton Institute


Training Modes

Clinton Institute offers flexible delivery options to suit different learner needs:

  • Classroom-based delivery — face-to-face training at our Melbourne and Hobart campuses
  • Simulated practical training — real-world scenarios in a supported learning environment
  • Blended learning — combination of online and in-person delivery

Assessment Modes

Clinton Institute uses a comprehensive range of assessment methods to evaluate leadership and management competency.

Assessment includes leadership self-assessments and reflective journals that require students to evaluate their own management style, communication patterns, and team leadership approaches.

Team management scenarios simulate real workplace challenges including conflict resolution, performance management conversations, and roster management under operational pressure.

Performance evaluation projects require students to design, implement, and review performance management frameworks for nominated teams.

Strategic planning documents assess students' ability to develop operational plans aligned with organisational strategy.

Workplace coaching logs document coaching sessions conducted with team members, including session objectives, delivery approach, and outcomes.

Conflict resolution simulations test students' ability to mediate disputes and negotiate outcomes in complex interpersonal situations.

All assessments are conducted using realistic business contexts and align with the specific BSB units of competency.

Compulsory Work Placement Arrangements

Students are required to complete practical workplace projects and leadership activities as part of their course to gain real-world management experience.

Where students are not currently employed in a management or supervisory role, Clinton Institute assists in arranging an appropriate workplace host organisation for the practical component.

The workplace project requires students to apply leadership and management skills in a real organisational context — activities may include conducting a team meeting, developing a performance feedback process, preparing a roster, managing a small project, or coaching a team member on a work skill.

Students document their management activities in a leadership portfolio that includes planning, implementation, and reflection components.

The Trainer Assessor may conduct a site visit or telephone consultation with the workplace supervisor to verify the placement and assess the quality of leadership application demonstrated by the student.

Campuses

Melbourne Campus: Level 9, 313 La Trobe Street, Melbourne VIC 3000
Hobart Campus: Level 4, 169 Liverpool Street, Hobart TAS 7000

Next Steps

To apply for this course, please visit our Apply page or contact our admissions team:

Apply Now

RTO Number: 41597 | CRICOS Provider Code: 03540C

CRICOS: 115261A

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Frequently Asked Questions — CHC33021 Certificate III in Individual Support

What will I learn in the CHC33021 Certificate III in Individual Support?

You will learn to provide person-centred care and support to people in aged care, home care, or disability settings. Units cover communication skills, supporting independence and wellbeing, safe work practices, and recognising healthy body systems.

How long is the CHC33021 Certificate III in Individual Support course?

The course duration is approximately 52 weeks including theory and mandatory work placement hours. Intake dates are available monthly — contact our admissions team for the next intake.

Do I need work placement for the CHC33021 Certificate III in Individual Support?

Yes. A mandatory work placement component is required to demonstrate competency. Clinton Institute arranges placement with our partner organisations including Arcare, Opal Healthcare, and Benetas.

What are the entry requirements for the CHC33021 Certificate III in Individual Support?

You need to have completed Year 10 or equivalent, and meet the relevant English language requirements. Prior experience in community services or health is beneficial but not required.

Can international students enrol in the CHC33021 Certificate III in Individual Support?

Yes. The CHC33021 Certificate III in Individual Support is CRICOS-registered (CRICOS code: 115261A) and available to international students studying in Australia on a student visa.